Cloud Services Terms
1. Definitions
Definitions of terms used in the Cloud Services Terms (hereinafter referred to as “Cloud Terms”) are subject to the Celsys Terms of Service (English) (https://www.celsys.com/en/information/celsys_terms/), except when otherwise stated in this agreement or other cloud service agreements.
- 1.Synchronization
The use of cloud services to keep data on local PCs and cloud data mutually up-to-date and consistent. - 2.Cloud Data
The data that is uploaded to the server via synchronization. - 3.User
The person using the cloud service.
2. Use of the Cloud Services
- Users shall use Cloud Services in accordance with the Celsys Terms of Service, Cloud Terms, and other various regulations.
- Users falling under any of the following conditions may use the Cloud Service to synchronize certain data in a manner and for a purpose separately specified by the Company.
- (1) Users of an annual/monthly plan or Update Pass
- (2) Users signed up for a free full-feature trial of Clip Studio Paint
- (3) Other cases separately specified by Celsys
3. Capacity
- The initial data limit for cloud storage is 10 GB. However, this does not apply to Users that are subscribed for more storage following the conditions and application method separately specified by Celsys. (Please refer to Article 7 regarding capacity changes.)
- Regardless of the maximum storage period, cloud data may be damaged or lost due to natural disasters, accidents, system failures, or other unexpected problems. Lost cloud data cannot be recovered.
4. Deletion of Cloud Data
- If any of the following situations occur, we will alert you by email or other electronic means to request your action to prevent data deletion. If the user does not take action in accordance with the written request after a certain period of time has elapsed since the notification, the cloud data will be deleted. Once deleted, cloud data cannot be recovered.
- (1) The User is no longer subscribed to an Annual/Monthly Plan or Update Pass.
- (2) The User has not logged into the Clip Studio account for more than one year.
- Celsys may delete cloud data without prior notice if any of the following conditions apply. Once deleted, cloud data cannot be recovered.
- (1) The User's Clip Studio account has been deleted.
- (2) If Celsys determines that the User has violated the Celsys Terms of Service, the Cloud Terms, or other terms and conditions;
- (3) Any other conduct deemed inappropriate by Celsys.
- If an Storage Capacity Modification Subscription is canceled in accordance with Article 7, Celsys will alert the user by email or other electronic means to request action regarding data storage. If the user does not take action in accordance with the written request for a period of one month since the notification, the cloud data within the modified capacity will be deleted starting from the oldest data. Once deleted, cloud data cannot be recovered.
5. Disclaimers
- Although Celsys provides services and systems for synchronizing and managing data to Clip Studio account users via the Cloud Services, Celsys shall not be obligated to manage or monitor the Cloud Data uploaded by Clip Studio account users.
- Celsys accepts no responsibility for the content of data uploaded by Clip Studio account users via the Cloud Services. Celsys shall not be liable for any loss or damage incurred as a result of the content of the data or any other use of the Cloud Service.
6. Changes to these Terms
- Celsys may change these Cloud Terms at its discretion. The changed Terms shall be effective immediately from being displayed on the Service. Clip Studio account holders shall accept the changed Terms shown on the Cloud Service before using the Cloud Service.
- Celsys shall establish a notification period in advance, and shall notify Clip Studio account holders in advance by email and on the Service of the purpose of the changes to the Cloud Terms, the content of the changes, and the effective date of the changed terms. However, any changes to the Terms based on legal requirements may not be communicated in advance, and shall be notified on the Service after the change.
- Celsys does not accept any responsibility for damages incurred to the User due to changes to these Cloud Terms. However, this shall not apply in cases where Celsys is intentionally or grossly negligent.
7. Subscription for Storage Capacity Modification
- If a User wishes to add cloud storage capacity, the User may enter into a contract (hereinafter referred to as “Modified Storage Subscription") with Celsys in accordance with the provisions of Article 3, Paragraph 1. In this case, the terms and conditions of the contract shall apply to Articles 2 and 3 of the Terms of Annual/Monthly Plans, and the User who has entered into such contract shall hereinafter be referred to in these Cloud Terms as a Modified Storage User.
- In the case where a contract is made under the preceding paragraph, the usage period of the modified storage shall be separately specified in the Modified Storage Subscription, and shall be automatically renewed for the same period at the expiration of the Modified Storage Subscription period. In the event that the account balance of the Modified Storage User is insufficient and payment is not made, or in the event that the subscribed is canceled as set forth in Section 4, the relevant Modified Storage Subscription will not be automatically renewed and will end on the last day of the Modified Storage Subscription period. In addition, Article 4.1 of the Terms of Annual/Monthly Plans shall apply to the case where the Modified Storage User resides in Germany in accordance with the amended German Consumer Contract Act (effective July 1, 2022).
- The usage fee to be paid by the Modified Storage User shall be in accordance with the Modified Storage Subscription terms, and the payment method shall follow the procedures prescribed by the Company. Celsys does not offer refunds on usage fees that have been paid. However, in the case that a Modified Storage User residing in Germany terminates the Modified Storage Subscription in accordance with Article 4, the amount of the usage fee that corresponds to the remaining period after the effective date of termination shall be refunded.
- Article 10 of the Terms of Annual/Monthly Plans shall apply to the cancellation of the Modified Storage Subscription. However, if the Modified Storage User resides in Germany, the cancellation of the automatically renewed Modified Storage Subscription will be effective one month after notification, and the usage fee after the cancellation will be refunded.
- Article 11 of the Terms of Annual/Monthly Plans shall apply to the cancellation of the Modified Storage Subscription.
- Article 12 of the Terms of Annual/Monthly Plans shall apply to the expiration of the Modified Storage Subscription.
First published: June 30, 2015
4th edition: January 28, 2025